Customize The Hold Music Sent To The Caller You Have Placed On Hold.
Such a powerful system wouldn't be complete with your very own on-hold music. You have the ability to record your own on-hold music.
Manage Your On Hold Music
Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service. You may customize the hold music sent to the caller you have placed on hold. You may upload a desired music file and once you have placed on hold a party, they will listen to the customized music meanwhile. From time to time, as a free (and fun) bonus to customers, Zeotel Virtual Receptionist enjoys offering seasonal or themed hold music channels. For example, we recently gave clients the option to play pleasant, instrumental versions of Christmas carols. When we add these hold music options, we will announce them via the email. Setting up your account to use the track is easy, just log into our webPanel.