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All-in-One Cloud based Phone System for Your Entire Team

Custom Schedules

Schedules allow you to route incoming calls to different numbers, extensions, greetings, menus and more based on the day and time the call is received. For example, a call received during business hours can be set to have your normal greeting while a call received after business hours can be set to to have your After-Hours Greeting.

Personalize Greetings

Set up call screening with an audio message that tells you which number was dialed, and provides caller ID info. Zeotel offers several features including call screening, which announces the caller and lets you accept or reject the call; voice tag, which lets you identify the source of incoming calls.

Customize Hold Music

Select from a variety of professional, quality music tracks that play while callers are on hold or while waiting in a queue. You can also upload your Hold Music by login to your account.

Text-to-Greeting Tool

Text-to-Greeting is a free Zeotel tool that allows you to create custom audio messages voiced by a selection of automated personalities. Enter the text to be read, select your voice in your account. Your custom messages can used for menus, caller greetings, voicemail greetings.

Advanced Voicemail

Zeotel lets you listen to voicemail messages directly in your online account. All extensions can login and manage their own messages. There is no limit to recording length and voicemails will be saved for 90 days, unless deleted.

Zeotel CRM

Zeotel provides CRM also for saving incoming call leads. Not only you can save caller details in Zeotel CRM but Zeotel also remind you for followup date with your client. You can export data of your Zeotel CRM also in excel file.

Virtual Receptionist Features

Send the callers to right place with the help of customized Extensions

Create a professional welcome greeting & set-up multiple extensions, or just route all calls to your mobile.

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Manage your caller with straightforward call handling flow

Call Logs

You can view reports on the calls you receive and time spent on each call. By logging into your account you can instantly view the number of calls received. You can download call deetails also in excel file.

Call Recording

Set up and manage your call recordings in your Zeotel online account settings. Choose to record every incoming call, or restrict call recording to specific exetsnsion on your account. Recorded calls are stored in your Zeotel account call logs for review, and to save as wav files.

Call Forwarding

Call Forwarding lets you direct calls to one or many phone numbers, including your home, office, mobile or any phone worldwide. Zeotel forward incoming calls to all of your numbers, so you never miss a call. Home, mobile, office—you're covered.

Caller ID

We can assign personalized call handling rules for callers (based on their Caller ID) to send them to personalized messages, numbers, voicemail and more. Block anonymous or unknown incoming calls to your Zeotel number or block based on the incoming call's Caller ID.

Call Blocking

Easily block callers or add them to your blocked calls list in your Zeotel online account settings. Charges will not be deducted from your Zeotel account when a blocked caller attempts to call. Phone numbers you'd like to block can be quickly added to your black list callers list from directly within your call logs. You can also un-block callers just as easily.

Get call notifications by Email, SMS

Setup your account to send a simple notification via email and/or SMS for incoming calls. Messages contain the Caller ID of the caller, date, time and duration of the call. Each number and every extension in your Zeotel account has its own settings to configure Call Notification.

Caller Analytics

An account wide snapshot of caller data with new and returning call break downs. Break your calls down by inbound, duration as well as the time of the call. Your caller data is analyzed by caller demographics. Understand how your callers are reaching you, via landline or cell phone. This also includes the cellular provider. Analyze your callers by breaking down between new and returning callers to your Zeotel number.

Call Queues

Call Queues allow you to route incoming calls to a specific group of phone numbers, or members. Queue members are rung in order from first to last, and if a member is already on a call, the next number on the list is rung. While callers are waiting to be connected, Zeotel will play your selected Hold Music. Queues are perfect for customer support, sales departments, help desks, reservations and appointments, and so much more.

Receive SMS

SMS Messages (text messages) sent to your Zeotel number can be received and displayed in your account inbox. You need to subscribe SIM hosting for this feature.

Virtual Receptionist Features

Still Confuse...have a question? contact us today to get a top level consultation

Create a professional welcome greeting & set-up multiple extensions, or just route all calls to your mobile.

Start trial

No credit card required, and you can cancel your trial anytime at no cost.

Customize Zeotel as per your need

Zeotel Menus are the initial audio greeting telling callers which key to press to reach your phones, groups or voicemail ("Press 1 for sales..."). Set up your menu with a customized recording giving important information such as business hours, company directory and any other important instructions.

Customers Trust Us

Bhushan Steel
Raksha TPA
Shiv Nadar University
Times of India

Zeotel's Cloud Telephony Services Are Supported By 24X7 Support Services And Customer-Centric Care Programs

Zeotel cloud telephony has been providing the most advanced communications systems to enterprises since 2006. Our customizable products and services will enhance the efficiency and effectiveness of your organization and our world-class customer support is second to none.

Zeotel Support Ticket

Customers can manage there trouble tickets using Zeotel ticketing system.

Open Sales/ Support Ticket

Customers can manage services, monitor trouble tickets, and make payments.

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Self Care Portal

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